Delete your account: Mavuno: Crop Doctor & Advice

1. Delete in the app (immediate)

1. Open Mavuno and sign in to the account you want to delete.
2. Go to Profile.
3. Tap Delete my account and backup and confirm.

This immediately deletes your account and everything in your backup: your photos, backups, AI chats and diagnoses.

2. Delete by email

If you can't use the app, email henry@fieldhealthafrica.org from the email address you use to sign in to Mavuno, and ask us to delete your account. We reply within 30 days.

3. Delete your data but keep your account

You can ask us to delete your data (for example your photos, chats and backups) without closing your account. Email henry@fieldhealthafrica.org from your sign-in email address and say what you want deleted. We reply within 30 days.

4. What is deleted and what is kept

• Deleted: your account, your photos, your backup, your AI chats and diagnoses.
• Kept by payment providers: Google Play and CamPay keep their own records of your payments, under their own policies.
• Kept for about 30 days: our gateway logs, which include your user ID, are kept for about 30 days and then removed.

Data stored only on your phone can be erased in the app with Profile, "Clear my data", or by uninstalling the app. For more detail, see the Mavuno Privacy Policy.